Here, you'll find answers to common questions about our club, registration processes, training schedules, membership, events, and much more. If you have a question that isn't covered here, please don't hesitate to contact us.
We're always reviewing and updating our FAQ page, so if the answer your looking for is not already here, it may in the future.
We're here to help and ensure you have a fantastic experience with our football community.
Q: How do I register myself and/or my child for the Stokes Valley Football Club?
A: Registering for the Stokes Valley Football Club is easy! Follow these steps:
Visit our Website or App: Go to our official website or app and navigate to the Registration section.
Select the Appropriate Form: Choose the registration form that corresponds to your intended participation (i.e. NZ Football for players and Non-Player Registration for volunteering.
Fill Out the Form: Complete the online registration form with the necessary details, including your personal information, contact details, and any relevant medical information. When you input your Date of birth it will prepopulate the appropriate your age group or category (e.g., Junior Football or Senior Football) for you to select which grade you'd like to register for.
Upload a Photo: Provide a recent photo for identification purposes. This helps us manage registrations and create digital membership cards.
Submit Payment: Pay the registration fee using one of the accepted payment methods. The fee covers participation, uniforms, and other club-related expenses.
Receive Confirmation: After submitting the form and payment, you will receive a confirmation email with further instructions and details about the upcoming season.
If you have any questions or need assistance during the registration process, please go to our contact us section and reach out to our Secretary. We're here to help!
Q: Do you really need my picture and/or my childs picture and what is it used for?
A: Yes, we do need a picture for registration.
Your photo helps us accurately identify each member, ensuring smooth communication and organization within the club.
It is used for the following
We also want to respect your and/or your child's privacy and ensure that your photo is only used for official club purposes and is never shared publicly without your consent.
If consent is not provided when you initially register yourseld and/or your child, then your picture is used as a reference for our Social Media experts so they can either blur or photoshop you or your child out of the image prior to being uploaded online.
Q: How much does it cost?
A: The registration fee for the Stokes Valley Football Club varies depending on the age group and category. Here is the general breakdown:
Junior Football: $65.00 - 170.00 per season
Senior Football: $260.00 - $310.00 per season
Family Discount: If you register multiple children, we offer a discount $25 Family Discount for two players from same family or $35 Family Discount for three or more players from same family.
Q: When is the registration deadline?
A: The registration deadline for the Stokes Valley Football Club varies depending on the season and specific programs. Generally, registration for the winter season opens in early March and closes by the middle of April.
Q: How do I contact someone for assistance with the registration process?
A: Website Contact Form: please go to our contact us section and reach out to our Secretary. Fill out the contact form on our Contact Us page, and they'll get back to you as soon as possible.
Q: What Payment methods can I use?
A: We accept a variety of payment methods for registration and other fees at the Stokes Valley Football Club.
You can use:
Credit/Debit Cards: Visa, MasterCard, and other major cards online.
Bank Transfer: Details will be provided after the registration process via an invoice when selecting the "pay later" option.
POLi: Secure online payment through POLi.
Cash/Over the counter eftpos: Accepted for in-person payments at club events and meetings.
If you have any specific questions about payment methods or need assistance, feel free to contact us.
Q: The fees are steep to pay all at once. Is there an alternative that you offer?
A: Yes, we understand that paying fees in a single installment can be challenging for some members. To make things easier, we offer the following alternatives:
Payment Plans: Members can contact us to arrange a customized payment plan that splits the fees into smaller, manageable installments.
"Pay Later" Option: By selecting the “pay later” option during registration, members can complete their payment at a later date before the deadline for discounted rates.
Bank Transfer Flexibility: Payments can be made via bank transfer in increments over time, as long as the full amount is paid before the due date.
If you’d like to explore these options, feel free to contact us for more information and assistance. We’re here to support you in staying involved with the club!
If you have any suggestions on alternatives as well, we'd love to hear from you so the club can look into this as a future option.
Q: Are online payment methods like Visa/MasterCard safe to use?
A: Yes, your security is our top priority.
We use STRIPE, a trusted and secure payment platform, for processing Visa/MasterCard payments.
STRIPE is designed with advanced encryption and fraud prevention tools to protect your personal and financial information. You can confidently make payments knowing that your details are safe with us.
Q: What is 3D Secure, and why do I need to use it when making a payment?
A: 3D Secure is an additional layer of security for online payments, designed to protect both the cardholder and the club.
It helps verify that the person making the transaction is the authorized cardholder.
When you make a payment, you may be asked to confirm the transaction through a one-time code sent to your phone number that is registered with your banking provider.
This ensures your payment is secure and reduces the risk of fraud.
Q: Are there any additional fees for using Visa/MasterCard or other online payment methods?
A: Yes, the club passes on the surcharges associated with using STRIPE for Visa/MasterCard payments directly to the member. These fees increase the cart total by 2.7% of the transaction amount plus $0.30 per transaction. The total cost, including these fees, will be clearly displayed at checkout.
To help reduce costs, members can opt for alternative payment methods, such as bank transfers, which do not incur these additional surcharges. If you need more information or assistance, please don't hesitate to contact us.
Q: Can I hire club facilities for private events?
A: Yes, the Stokes Valley Football Club facilities are available for members or associates of members to hire.
Such events we can host include birthdays, engagement parties, meetings, and social gatherings. Our clubrooms offer a spacious and welcoming environment suitable for various occasions.
Q: How much does it cost to hire the facilities?
A: Our standard pricing plan for facility hire is as follows:
Full building use, no kitchen, no bar: $100
Full building use, with kitchen, no bar: $200
Full building use, with kitchen and bar: $350
These rates include access to the designated areas and amenities during the agreed-upon time period. To make a booking, please fill in the booking form available on our website.
Q: How can I check the availability of club facilities for hire?
A: We have a shared Google calendar on our events page that displays all upcoming events and their details. You can view this calendar to check the availability of the club facilities for your desired date.
Events marked as Private indicate that someone else has booked the facilities for an event, and attendance is restricted to their guests only. Events with detailed descriptions, such as "Old Timer's Day" or "Prizegiving," are club events that are open to all SVFC members.
If you didn't find the answer you're looking for in our FAQs, don't worry! We're here to help. Please feel free to reach out to us with your questions or concerns, and we'll get back to you as soon as possible. Your feedback helps us improve and expand our FAQ section to better serve our community.
Delaney Park
319 George Street
Stokes Valley, Lower Hutt
5019